Customers are becoming more selective about where they take their cars and, with the help of the internet, they are more aware of how much things should cost and potential pitfalls.
They ask for a quote and if you are somewhere close by they may opt to bring the car to you for repair.
This customer chose to bring the car to Worcester’s Mobile Mechanic as we had covered all the bases and taken time to talk to her without making her feel patronised. She was fully aware of potential costs and problems.
We were also the only garage she spoke to who mentioned the bearing sleeve. We’re aware of at least one garage who adds this on as an unforeseen problem and then charges a lot extra for something we consider to be part of the clutch change work.
On the plus side, we charged £41 inclusive of VAT more than the other garages she contacted and included gearbox oil, the sleeve replacement and a driveshaft boot.
Once fitted, the clutch was as it should be and the entire job was completed on time and within budget.
Remember a poorly maintained vehicle is a breakdown waiting to happen, come to the experts at Worcester’s Mobile Mechanic.