Tyres and tarmac

When WMM director David Connellan is in the recovery truck with staff members he always tells them: “T & T – tyres and tarmac.” If you can see both and the car in front breaks down you can easily drive around them.               David was driving home recently when…

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False economy

Motorists are always trying to save money these days and a new customer to WMM purchased a cheap diagnostic tool for approximately £35.             The car had a loss of power, and he could not work out what the problem was.  He said he was “handy” with the spanners. The…

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Mice make a meal of it

WMM are an AA approved garage, and have a really good working relationship with them.             The AA patrol vans are mostly Ford Transits and the patrolman who drove this van had parked it outside his house for four days while he was taking a short break. When he was…

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Filter fiasco

The oil filter in the photo is from a 15 plate Dacia Sandero, which its owner needed for work. The car was recovered to WMM by the AA and the engine was extremely noisy.             The patrolman, who reported that the car had excessive white smoke and a noisy chain,…

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Used tyre trouble

At WMM we continue to be amazed at young people’s misconceptions that a used tyre is good value.             A customer asked us to do some work to get his car ready for an MOT retest. He proudly told director Dave that he had sourced a tyre himself and only…

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Inexpensive, important fluid

At WMM we believe that screen wash is an inexpensive, yet important fluid and that washer jets are also important.             It is because of this that we cannot understand why people use washing up fluid – as in dishwashing fluid or other such liquids. We recently had a customer…

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Where are the wheel bolts?

The WMM team are constantly amazed by the way some tyre companies treat their customers.             A little Citroen did not meet the requirements for an MOT pass at a branch of a national chain. It required remedial work on a driveshaft boot and new front tyres. The customer bought…

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Turning a corner

WMM director Dave’s staff keep telling him he is old. The truth is, we all are though Dave does admit to having a lot of tools in his tool box that are older than most of the staff!             The age comment was made when he was explaining to a…

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The importance of servicing

Motorists who own an LPG vehicle have had the vehicle converted to use dual fuel and save money.             At WMM we are LPG trained and always tell customers the system should have an annual service. A vehicle we fitted the system to in 2013 came in for us to find…

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Guess again – the trilogy

A while ago, WMM were called by a customer who had an imported Nissan with a drivability issue.               After talking on the phone, we suspected the cause. The customer took it to his local garage who stated that, before they could diagnose the fault, a full service needed…

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